Salty Yachts Australia

FAQ
Salty Crew Reserve

Everything you could possibly want to know about the Salty Crew Reserve.

  • Salty Crew Reserve is how we connect qualified marine crew with vessel owners or operators needing professional crew support for operational periods, fill-ins, short-term work or emergency cover.

  • Two groups use the reserve:

    • Crew – qualified mariners who want to available for work opportunities
    • Clients – vessel owners and operators who need crew to cover gaps in their team
  • We support placements throughout Australia and Internationally.

  • No. It’s a crew matching and reserve system, not a public job board. Crew are contacted directly when suitable opportunities arise.

  • Crew join by completing the Crew Sign-Up Form. You tell us your qualifications, experience, availability and roles you can fill.

  • Yes, the roles require commercial marine qualifications.

  • No. Being in the reserve means you’re available to be matched with opportunities, but we do not guarantee assignments. Matches depend on client needs, timing, your qualifications and availability.

  • We contact you directly by email, phone or WhatsApp when a client needs crew that match your profile and availability.

  • You’ll be contacted directly using the details you provide in the form. You can also nominate your “preferred” method(s) of contact.

  • The Crew Reserve serves all marine industries, and offered work is in-line with client needs.

  • Yes. If your details change, just send us an email with your updated information, and we will update your profile.

  • No. Crew can join the reserve for free.

  • Clients complete the client activation form outlining what they need: role, start date, duration, qualifications required, location and compensation.

  • The activation form is detailed because it helps us match better and faster. You’ll be asked for information including the below.

    • Crew role(s) required
    • Qualifications required
    • Dates and duration
    • Location / operational area
    • Compensation and conditions
  • Clients can request a wide range of crew roles including deck, engineering, master, yachting, pilotage, trades and scuba diving.

  • Yes. Once we shortlist suitable crew for a request, clients can review qualifications and suitability before confirming any engagement.

  • Timeframes vary depending on role complexity and crew availability. Common roles often require one to three days, while specialist roles or remote locations may take a little longer. Urgent requests are prioritised where possible.

  • Compensation and terms are agreed between client and crew. Salty is not involved in this process. The activation form allows clients to specify what compensation is available.

  • Yes. We cross-check qualifications and experience, and speak with references before crew are put forward for consideration.

  • Yes. Clients are encouraged to communicate with proposed crew before finalising any arrangement.

  • We review the request and start matching it with available crew. We will contact clients if more detail is required, and present candidates as soon as possible.

  • Salty Crew Reserve facilitates introductions. Engagement terms, payment and insurance are agreed between client and crew.

  • Of course. Clients requesting crew are provided with service terms after submission of their activation request. Fees are agreed before placement is finalised.

  • For timing and duration changes, clients should check suitability with crew. For changes that affect crew choice (such as qualifications) contact Salty so that we can adjust the match process.

  • After joining or activating the Crew Reserve, you will be sent an email with a copy of your submission. You can reply directly to this email with any follow-up questions.

  • You can lodge a complaint with us here: https://saltyyachts.com.au/we-negotiate-and-deliver-yachts/complaints/

  • Clients can leave feedback or a testimonial here: https://saltyyachts.com.au/feedback/

  • Have another question? You can ask us a question either via Salty Online Chat (opens in a new window) or through our website.

Where to now?

I’m ready to join the Salty Crew Reserve – open a new application form.
I’m ready to activate the Salty Crew Reserve – open a new activation form.