FAQ Category Delivery Clients

Yes, Salty has a zero tolerance for drugs, and no alcohol is to be drunk or brought on delivery.

Yes, Salty generally provides a position and progress update to the client once per 24 hours, provided we have cell or satellite coverage.

Usually, Salty pays upfront for berthing, customs, immigration, spare parts, crew travel arrangements, etc. These costs are included in the delivery fee.

Yes, you can call or SMS the Master during delivery if required. Be mindful that crew is in watchkeeping patterns and are not available to answer anytime. For this reason, please avoid routing calling. If we have a missed SMS…

Unfortunately, mechanical issues are common. Crew hold engineering qualifications and will remedy any defect as per their ability. If a defect is non-repairable at sea, and is critical, we may choose to come alongside for professional repairs, which will first…

Crew hold engineering qualifications and will remedy any defect as per their ability. If the vessel has sails, we may continue under sail. We may also choose to come alongside for professional repairs, which will first be discussed with the…

If it needs it, yes. It will improve vessel speed, saving you time and money.

Yes, the passage plan is a comprehensive berth-to-berth guide that includes waypoints, safe havens, refuelling locations and much more.

Most marinas and ports have public marine fuel facilities. At some locations we need to order a fuel truck in advance. We refuel as often as we need, but only as required. The passage plan aims for an efficient refuelling…

Usually, Salty pays for fuel upfront during the delivery. This cost of fuel is included in the delivery fee.